my current printer is an Epson 3800 but the issued discussed here also applied to my Canon 5000 I used until recently.
My normal gloss paper is Harman FBAL which produces wonderful images in 8.5X11. I have an order for two 17X22 prints and thought that paper this glossy behind ordinary glass might create a nightmare of reflections and wanted something with a bit more tooth. I thought I remembered Ilford Gold Silk as being like that and bravely purchased two 10 sheet boxes of 17X22 paper.
The texture isn't as much as I remembered and the gloss of the paper itself is quite low - net result is that prints show a large amount of gloss differential. Perhaps I'm unreasonable in wanting to not see this as I walk towards a wall mounted print but frankly I find the gloss differential a deal killer for me - back to the drawing boards. I went back to the store and got a refund on the unopened box and went to a second store to get some Moab Entrada Bright White, my previous standard display paper. Problem is, compared to the Gold Silk print, the image seems rather flat - the sense of the third dimension with the semi gloss Ilford paper is gone. It's odd - whatever tones I look at seem to have been reproduced similarly, yet when I look at large areas, the print just lacks that snap that has been described over the years, the parts of the image don't seem separate somehow.
Where do I go from here? I suspect the customer won't care or notice and would probably find the matte print easier to deal with but I notice and it bothers me. Prints made on Epson Semi Gloss Premium paper seem to have just the right amount of tooth for large prints, but the paper is so darn thin - if only they made a heavyweight equivalent.
I guess the paper battles continue, with no definitive answer in sight.